The overall aim of this course is to provide participants with the competencies required to improve their Emotional Intelligence (EI). Participants on this interactive course will explore the importance of EI as well as its positive impact at the professional and social levels with an aim to increase the effectiveness of their relationships at work and in life. Participants will also learn how to utilize EI skills around the MSCEIT (Mayer, Salovey, Caruso Emotional Intelligence Test) model by helping them devise a Personal Development Plan (PDP) to improve in all the required EI competencies.
This course relies on the use of psychometrics to help participants identify their emotional intelligence abilities. The course also features the use of interactive exercises and activities in order to allow participants to develop strategies that will help them improve their competencies in emotional intelligence.